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FAQ.
Please call Active Health Chiropractic for any questions and assistance. Our friendly staff will be more than happy to assist you with any inquiries.
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What makes Active Health different?Started in 1998 by Dr. Lee and his wife, the clinic’s family feel sets it apart from most. As a family run clinic, the individualized care and warm, friendly atmosphere has helped generations of families for over 20 years. At Active Health the doctors, RMT’s, and staff recognize your health is in their hands, and is of upmost importance to them. The main concern for our doctors is YOU. Come into the clinic and see for yourself!
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What is chiropractic?The word “chiropractic” comes from ancient Greek and means “done by hand.”Adjustment of the joints of the body has been used in health care for many centuries and is at the heart of modern chiropractic care. Chiropractors are specialists in manual adjustment of the vertebrae of the spine and other joints. Adjustment helps relieve pain and restore normal functioning to the spine, joints and supporting structures of the body – so you can enjoy your everyday activities again as quickly as possible. Chiropractors are also trained to prescribe therapeutic exercise, provide nutritional counselling, and recommend rehabilitation and injury prevention strategies. You will often hear the word adjustment, an adjustment is a highly skilled and precise movement usually applied by hand to a joint of the body. Adjustments free up the joint to restore proper movement and optimize function. Chiropractic adjustment techniques have been researched extensively. Complications of such are rare and side-effects, such as temporary soreness, are usually minor. Your chiropractor will determine if your problem will respond to chiropractic care or if you require referral to another health care provider.
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When/why should I see a chiropractor or registered massage therapist?There are many reason why integrating chiropractic or massage therapy into your life might be incredibly beneficial to you. Eight out of ten Canadians will experience back pain at some point in their life, and at least one third of people in Ontario will have back pain at any given time. For many people, the pain can keep them away from work, school or even their day-to-day activities. If pain causes interruptions and restrictions in the activities of your daily life then you should consult a health care provider. Chiropractors are highly educated and extensively trained to assess, diagnosis, treat and prevent conditions disorders of the spine, joints, muscle and nervous systems. These disorders may include back pain, neck pain, headaches, referring pain in your arms and legs, etc. Many patients including, seniors, find that treatment helps them to maintain mobility and good range of motion. Pain should never become a way of life, especially when there is qualified help available. There are many reasons to seek chiropractic care or massage therapy: Work, accidents, sports injuries, household chores, even the stress of daily living can cause painful joint and spinal problems. Even if you do not have painful symptoms, chiropractic care can help you maintain healthy spine and joint function.
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What are some of the benefits of chiropractic care?Improved movement and function in the neck, shoulders, back, torso and extremities Improved posture Relief from headaches, neck and back pain Helps the prevention of work-related muscle and joint injuries Leads to enhanced athletic performance Improved flexibility and range of motion Corrected gait and foot problems Relief from pregnancy related back ache
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Do I need a referral?No, we are primary health care providers and as such you do not require a referral to receive treatment. Chiropractors often work closely with medical doctors, many of whom refer to chiropractors when they feel chiropractic treatment will help alleviate a patient’s condition. However, some extended health benefit plans may require a doctor’s referral for the reimbursement of our services. If you are unsure, it is best to check with your insurance.
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What treatment can I expect from chiro?- Chiropractic treatments include a variety of methods to assist you in recovering from pain. This may include mechanical manipulation, electrical therapy, therapeutic ultrasound, stretching, and more. - For more information, feel free to visit the service - Our chiropractors are always happy to sit down and discuss your individual needs and options best suited for you.
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What should I expect from my first visit at Active Health?Welcome to Active Health Chiropractic! You will be welcomed by a member of our team and asked to fill out initial visit forms to allow our doctors to get a better picture of your situation. You will be shown to a treatment room where you will sit down, one-on-one, with the doctor and have an extensive chat about your circumstances. The doctor will take time to listen to your story, fully assess your injury, and thoroughly explain your plan of care. Our goal is to allow you to be an active part of your health, so our doctors ensure you gain knowledge and have information to carry forward with you. Read our blog for more information on what to expect.
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How can I prepare for my first visit?- Please arrive 5-10 minutes before your initial appointment. You will be greeted by a friendly member of our team and asked to fill out an intake form. - Alternatively, you will be sent online intake forms when booking an initial visit. - Wearing loose-fitting clothing such as track pants, yoga pants, shorts, tank tops and/or t-shirt is preferable to ensure any areas to be examined are accessible to your therapist. - Bring any relevant imaging (x-rays, MRI, ultrasound, etc.) or notes from your doctor. - Come ready to learn about your health!
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Is my visit covered by OHIP?No, OHIP does not cover chiropractic. However, most insurance plans cover chiropractic. It's best to contact your insurance company to find out the details.
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Do you accept auto insurance claims (MVA) or Workplace and Safety Board (WSIB) claims?Whether you have been injured at work, or in a motor vehicle accident, Active Health doctors and RMT accept treatment plans. The Worker’s Safety and Insurance Board (WSIB), and vehicle insurance companies (MVA), work with Chiropractors and RMT to manage and improve acute treatment and rehabilitation. A car or work accident can put immense stress on your mental and physical wellbeing, with such a stressful time, Active Health makes it simple. We work directly with a wide range of insurance companies to make the process virtually seamless.
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Where is your clinic located?Mountain Grove Plaza 2132 Mountain Grove Ave. Burlington, ON. L7P 2J3 Free parking is available.
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What are your hours of operation?- Monday: 9am-7pm - Tuesday: 9am-7pm - Wednesday: 9am-7pm - Thursday: 9am-7pm - Friday: 9am-6pm - Saturday: 9am- 12pm
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I have more questions. How can I connect with you?We’re happy to help! To get in touch, please contact our clinic at (905) 335-5955 or fill our the email request form.
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How do I get a job at Active Health?Please send all inquiries to dr.lee@cogeco.net
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